My family loves this honey because the flavor is so pure. We keep it for our use and have given it as a gift to many friends. I ordered 3 jars, 1 for our use and 2 for gifts for friends. Unfortunately, for the first time in my history of purchasing the honey, 2 of the jars came and the honey was crystallized. In all the years I've used this honey, I've never previously had any to crystallize so this was surprising. The Liokarias team was very responsive to my inquiry and explained that because there are no preservatives it could crystallize, and this did not change the quality or the flavor. I appreciate that but would not give a jar of crystallized honey as a gift. My biggest disappointment is that anytime I order the honey in the future it could arrive crystallized, so I won't be able to order any for gifts. This was such a go-to winner as a gift, but I will need to find an alternative.